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Technical and commercial support

With years of experience and extensive knowledge, IMC is proud to offer top-quality sales and logistics support to all its clients.

1. Client-focused

  • IMC stays in touch with its clients' needs thanks to its personalised approach to communication.
  • IMC responds to or follows up every request within 24 hours.
  • IMC listens to clients' needs so that it can propose tailored solutions.
  • IMC goes the extra step, taking a proactive stance in order to anticipate needs.
  • IMC makes the most of every opportunity to add value for its clients.

To guarantee client satisfaction, every member of the IMC team treats every client as if they are 'the most important'.

2. Relationship with suppliers

  • IMC suppliers are privileged partners.
  • IMC serves as the technical and commercial continuation of its suppliers.
  • IMC ensures the closest contact with its suppliers to better help its clients.

IMC is at your service for all complementary information about the installation of equipment or the use of refractory products, raw materials and alloys.